How to Fix Windows 10/11 PIN not Working Issue?

Some Windows 11 users claim that they can no longer get past the login screen after applying an update. When users enter the proper PIN, they see an error message that says, "Your PIN is no longer available owing to a change in the security settings on this device."

If your Windows 10/11 PIN isn't working, it could be due to various factors, including an invalid PIN. To resolve the Windows 10/11 PIN not working issue, follow the steps in our solution below.

We've looked into this thoroughly and discovered that the underlying cause of the 'Your PIN is no longer available' error on Windows 11 might be one of the numerous possibilities.

The following is a list of possible suspects:

  • OS won’t Recognize Your Current Pin: As it turns out, there have been recorded cases where a new security update published for Windows 11 insider builds may invalidate your previously set PIN. Instead of setting a new pin in this scenario, you can try to complete the sign-in process using the password.
  • Conflicting PIN Data Stored in the NGC Folder: Conflicting data currently stored within the NGC folder is another reason you can notice this problem. Users who have recently upgraded to Windows 11 from an earlier version of Windows are likely to experience this issue. Boot into Safe Mode and delete the NGC folder to remove the conflicting data to resolve the issue.
  • Boot-Related Issue: It turns out that the problem you're having has nothing to do with your PIN. This problem can also be caused by corrupted boot-related data, which prevents your PC from finishing the sign-in process. In this circumstance, a Startup Repair operation is recommended.

What can I do If My PIN in Windows 10/11 isn't Working?

1. Remove Your Antivirus:

Windows 10/11 PIN not Working Issue

Third-party tools, as previously stated, can cause problems with Windows 10. Your antivirus software may be at fault if your PIN isn't working.

To resolve the problem, temporarily uninstall your antivirus and see if it resolves the issue. It is recommended that you utilize dedicated uninstaller software to remove your antivirus program, including all associated files and registry entries altogether.

Some files, such as temp files or installer wizards, are frequently left behind by built-in uninstallers. Because these remnants can create more mistakes, it's essential to ensure they're all gone.

Any lingering file connected to the software you want to uninstall can be readily detected and removed using uninstaller software. They're safe, speedy, and don't take up too much of your computer's resources. The most prevalent cause of this problem, according to users, is Norton antivirus, but other antivirus tools can also cause it.

2. From the Login Screen, Select Sign-in Choices.

Windows 10/11 PIN not Working Issue

You might not be able to log in at all if your PIN isn't working in Windows 10. Several customers noted that by clicking on Sign-in alternatives, they could get around the problem.

You can select between using a PIN or a password to log in. Several customers claimed that they could switch to password login by merely clicking the Tab key on their keyboard. After that, you may go to Sign-in choices and select PIN login from the drop-down box. This simple fix appears to work according to users, so give it a shot.

3. Dell Data Protection Security Tools should be Uninstalled.

Windows 10/11 PIN not Working Issue

Because of third-party security mechanisms, your PIN may not operate properly at times. Dell consumers stated that their PC's PIN was not working, and the main cause was Dell Data Protection security technologies.

Users claim that uninstalling these tools from your computer will solve the problem. To resolve this issue, you must uninstall three Dell Data Protection programs. It is suggested that you clean your registry and remove any residual entries connected to these tools after deleting them.

4. Use the On-Screen Keyboard.

If your PIN isn't functioning on Windows 10, try using the on-screen keyboard to solve the problem. You can utilise the virtual keyboard button on the login screen to enable the on-screen keyboard.

After that, enter your PIN using the virtual keyboard. This is a simple workaround, but a few users have reported that it works.

5. Restart Your Computer in the PIN Phase

  • Press and hold the ON/ OFF button for 20 seconds if your PIN isn't accepted.
  • Restore your computer to its original state.
  • When the PIN dialogue box displays, enter your PIN's initial digit and press Enter.
  • To erase the digit, press the Backspace key on your keyboard.
  • Click the Power button in the bottom right corner of your screen to turn off your computer.
  • If a message comes stating that someone else is using the computer, click Shut down anyhow.
  • Please restart your computer and input your PIN to see whether it works this time.

This approach is just for users who have had their PIN denied but know it is correct.

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